Refund & Cancellation Policy

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period and are not pro-rated unless required by law.

Distribution fees, where applicable, may be non-refundable once a release has been prepared for delivery or delivered to a DSP.

• Refunds may be available for campaigns that have not yet begun execution.
• Once a partner, influencer, playlist curator, or ad spend has been committed, that portion may be non-refundable.
• Results vary and refunds are not issued for performance shortfalls.

Deal Review fees may be non-refundable once review work has started. If you are not satisfied with your report, contact support and we will review on a case-by-case basis.

Submit refund requests to billing@themusicstandard.com with the order or invoice ID. We aim to respond within five business days.

billing@themusicstandard.com